At Computer Concepts USA, we realize that most people are not computer experts. They just expect their computers to work. And when they don’t work, it can be frustrating. Don’t worry, we can help! If you have a question about your computer, please call us at 847-604-8421.

Below are frequently asked questions that we hear from clients:

Why is my computer running slow?

This is one of the most common questions asked by computer users. You could have a failing hard drive, very little memory or perhaps a virus. Most often, a slow computer can be fixed quickly and inexpensively. A simple diagnostic service will identify the problem and then we can make recommendations for a solution.

I can’t figure out how to install a program?

We can help! We can help install software, setup computers, connect printers and 
other equipment. We can also setup small business servers and make your office wireless. We offer a full range of computer repair and maintenance services. Plus, we can train you on how best to use your computer system.

Not able to fully utilize all my software or program features?

Most computer users underutilize the power of their computers and programs. We train individual users, small business and corporate clients on how to get the most out of their computer resources. Our goal is to help you master the tools that will make you more productive.

I think my computer has a virus?

If your computer has suddenly become sluggish or you’re experiencing error messages or lost storage space on your hard drive, you just might have a virus. We can check your computer system for viruses, spyware and malware. Our team can remove viruses, help recover lost data and set you up with security measure against future attacks.

My computer is acting weird?

We’re happy to help you diagnose why your computer is not behaving. Computers are just machines and sometime those machines start to break down causing odd things to occur. No worries. We can help.

I wish I knew Microsoft Outlook, Word, Excel and Powerpoint better?

The good is news is – you can! We can teach you the tips and techniques that will make you more efficient and productive. Microsoft Office is a powerful tool when used to its full potential.

How can I learn Salesforce?

Salesforce is a fantastic Customer Relationship Management tool. We can train you on how to maximize its potential so you and your sales team can create and maintain strong relationships with your customers.

What maintenance should I be doing on my computer?

There are some things that you should be doing to make sure your computer works properly for a long time. Two things we would recommend are scheduled diagnostic appointments (like you would for your car) and the installation of antivirus software. We can help you create a plan for managing the maintenance and care of your investment.

We’re moving our offices – can you help?

We sure can. We can help setup your computers, servers and other equipment within your network so you can get back to work quickly. We can also make suggestions regarding ways to may your computer systems run more efficiently.

Can you teach me how to use Facebook?

There are 800 million people on Facebook worldwide. The way you use Facebook is alway changing and it’s not always easy to keep up with the changes. Yes, we can help you become comfortable with Facebook for both personal and business use.

If you have other computer questions, please call us at
847-604-8421.